Technical Content Writer

Boston, Massachusetts, United States Full-time

iboss has created the first and only Distributed Gateway Platform specifically designed to solve the challenge of securing distributed organizations. Built for the cloud, iboss leverages an elastic, node-based architecture that provides advanced security for today’s decentralized organizations and scales to meet the ever-increasing bandwidth needs of tomorrow. The iboss Distributed Gateway Platform is backed by more than 100 patents and protects over 4,000 organizations worldwide, making iboss one of the fastest growing cybersecurity companies in the world.

 

We are looking for a Technical Content Writer to produce high-quality documentation that contributes to the overall success of our products.  You will work collaboratively with developers, quality engineers, product managers, and usability experts to create product related content.

 

Responsibilities

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications

Qualifications

  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Adobe Robohelp or similar platform
  • Basic familiarity with the SDLC and software development

Benefits

    • Health, Vision, Dental, Chiropractic - open to domestic partners
    • 401K with company match
    • Paid Time Off (PTO)
    • Company paid holidays
    • Optimistic, supportive, and FUN work environment
    • Fantastic quarterly company events
    • Free catered lunches every Fridays
    • Free snacks
    • Onsite gym access
    • Close to public transportation

 

The duties and responsibilities described above are essential functions of the job.
iboss, Inc. is an EEO/AA/M/F/Vet/Disability Employer

 

 

Apply for this opening at http://iboss.recruiterbox.com/jobs/fk0mf22?apply=true