Hardware Technician

Boston, Massachusetts, United States Full-time

Company Overview

iboss has created the first and only Secure Cloud Gateway specifically designed to solve the challenge of securing distributed organizations.  Built for the cloud, iboss leverages an elastic, node-based architecture that provides advanced security for today’s decentralized organizations and scales to meet the ever-increasing bandwidth needs of tomorrow.  The iboss Secure Cloud Gateway is backed by more than 100 patents and protects over 4,000 organizations worldwide, making iboss one of the fastest growing cybersecurity companies in the world.  

Responsibilities:

  • Conduct and document assembly of iboss product to support global customer base
  • Performs repairs through testing and conducting diagnostics
  • Detail descriptions of problems, errors, and issues encountered
  • Support validation and compliance documentation, engineering changes, and product specifications
  • Perform tests and analyze results to determine if product meets defined expectations
  • Provide technical support in resolving device failures or performance issues
  • Maintain test equipment in a clean and orderly lab environment
  • Assists with basic maintenance and repair of common laboratory equipment
  • Performs other assigned duties as instructed by management such as data, reports, and working with fellow team members on accomplishing team objectives

Qualifications:

  • 4-year degree preferred
  • 1-2 years of experience working as a lab technician or similar role
  • Ability to work in a fast-paced dynamic environment
  • Strong attention to detail and desire for accuracy in your work
  • Linux experience a plus

Benefits:

  • Optimistic, supportive, and FUN work environment
  • Health, Vision, and Dental
  • 401k with company match
  • Paid Time Off (PTO)
  • Fantastic quarterly company events
  • Free catered lunches every Friday
  • Free snacks
  • Free on-site gym membership
  • Close to public transportation with Commuter Benefits

The duties and responsibilities described above are essential functions of the job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

*This position is not eligible for sponsorship of work visas